Docsis HFC Health Tool - Now available for Downstream!
Docsis Tool for analyzing your HFC network
PNM technology lets PathTrak collect and analyze insightful pre-equalization (pre-eq) data from cable modems. This capability give maintenance teams simple, actionable data for quicker proactive network maintenance that improves plant reliability and increases customer satisfaction.Plant weaknesses typically manifest as upstream impairments such as impedance mismatches that cause micro-reflections or unintentional filtering that causes group delay. All these issues degrade cable modem services. While CPE pre-eq technology can compensate for these plant weaknesses, it can also mask their presence until an impairment degrades to the point where service is abruptly impacted. With no warning for you or your subscribers, you are put in a reactive mode, scrambling to roll a truck with minimal direction and just the address of an already-unsatisfied subscriber. And, the address may not even be the actual fault location.
HomeTrak - Downstream Expansion for PNM
With Hometrak as an expansion to PathTrak and PNM, Downstream Parameters can be monitored as well. Modems are grouped according to their status and problems regarding Downstream Parameters. Different issues as low levels, tilt, ingress and many more can be detected at an early phase. Problems are being marked with different color codes and modems concerned are shown in GoogleMaps.
Benefits
Strengthens HFC plant for faster, smoother DOCSIS 3.1 rollouts
Shortens time-to-fix and improve first-time fix rate
Avoid callbacks with on-the-spot repair Validation
Improve downstream quality by addressing upstream issues
Retain customers with truly proactive maintenance practices
